State Farm® Insurance Agent Mark Jonas
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jessica Frey
October 30, 2025
"Spoke to Ashley today from Mark Jona’s office. 10/10 customer service. Extremely friendly and knowledgeable. All my questions were answered by the end of the call. I felt like such a valued customer."
"Thank you so much for your kind words, Jessica! We're thrilled to hear that Ashley provided you with excellent customer service and made you feel valued. We appreciate your feedback and look forward to assisting you again in the future!"
Chuck Wirtz
October 13, 2025
"Dawn Taylor is a great Agent....helped when I needed some quick actions and answers and is very responsive."
"Thank you so much for the shoutout, Chuck! Dawn’s like a superhero—ready to leap into action with quick answers and lightning-fast responses. We’ll make sure she keeps her cape handy for next time! If you need anything else, just give us a call—no Bat-Signal required!"
sage rodriguez
October 8, 2025
"gerald is incredible!! he always gets me the cheapest rates, he makes everything fast and easy, explains things simply- just overall amazinngg"
"So glad to hear that you’ve shared with others about your great experience with us! Thank you Sage!"
Jesse Cantu
October 8, 2025
"Gerald Robert’s was Extremely helpful and walked me through everything and explained all that i didn’t understand amazing and extremely helpful worker!"
"Jesse - so glad to hear about your great experience with my office and with Gerald. We are here when ever you need us!"
Wanda
October 8, 2025
"Good morning…..I’m sharing my experience of purchasing auto and renters insurance from State Farm with and very kind, experienced, informed and knowledgeable young professional. He went above and beyond to provide me with everything that I needed and to assure me that my pricing was within my budget. He was also very patient and understanding with me as well. It’s was truly a honor and a pleasure working with Gerald."
"Wanda - thank you so much for the glowing review regarding your experience with my office and with Gerald. We are here anytime you need us to help you along. "
Kendra Morris
September 29, 2025
"I had such a great experience working with Dawn Taylor. She went above and beyond to make sure I fully understood my coverage options and found a policy that fit both my needs and my budget. The process was smooth, quick, and stress-free thanks to their professionalism and friendly approach. Anytime I had a question, they were easy to reach and always gave clear, helpful answers. I feel confident knowing my car insurance is in such good hands. Highly recommend Dawn Taylor to anyone looking for excellent service and peace of mind!"
"Thank you so much for your heartfelt review, Kendra! We're delighted to hear that Dawn went above and beyond to ensure you understood your coverage and found the perfect policy for your needs and budget. Providing a smooth, stress-free experience with clear communication is our top priority. We truly appreciate your recommendation and are grateful to have you as part of our State Farm family!"
Cesar Torres
September 29, 2025
"Dawn is always there to help with all my insurance needs, she makes sure I have the proper coverage. Sometimes I’m busy at work and she even communicates with me through text."
"Thank you, Cesar, for sharing your experience! We're so glad to hear that Dawn provides you with excellent support and keeps you properly covered. It's great that she can accommodate your busy schedule with convenient communication. We appreciate your trust and look forward to continuing to assist you!"
Christine Anderson
September 28, 2025
"Mark Jonas State Farm has helped us through our move to the local area and then a car accident. I would absolutely recommend them to other people!"
"Thank you for your wonderful recommendation! We're glad we could support you through your move and the car accident. Mark Jonas and the entire State Farm team truly appreciate your trust and are here for you whenever you need us."
Debra Daisy
September 28, 2025
"Excellent customer service, pocket friendly!!"
"Thank you so much for your kind words! We're thrilled to hear you enjoyed our customer service and found our prices pocket-friendly. We look forward to serving you again soon!"
Bismaille Lerisse
August 26, 2025
"Very professional and friendly"
"Thank you, Bismaille, for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Rachael Blankenbaker
August 20, 2025
"He was very polite very nice and help me through every inch of my policy I'm excited to be with such a company because of him"
"And we are excited to have you, Rachael. Welcome to the Mark Jonas Agency! We are always a click or call away."
bryanguy721
August 20, 2025
"After suffering through the research of your commercial online insurance companies, I found that State Farm, particularly the Crown point branch Gerald himself, made my insurance purchase much easier and I’m way happier"
"We do things very differently here. Upfront, honest and easy leading to the best value available. Very happy that we could help you out! Thank you for the 5-stars and great review!"
Mary Depel
August 6, 2025
"Great service & very helpful"
"Thank you for the 5-star review Mary! Always enjoy talking with you and Trent!"
brent barker
August 1, 2025
"Great people with great customer service even after hours. Glad we switched to State farm especially this office A+++++"
"Brent - Thank you so much for your kind words and for choosing our office for your insurance needs! We're thrilled to hear that our team provided excellent service, even after hours. Your satisfaction means a lot to us, and we're proud to have you as part of the State Farm family. If you ever need anything, we're here to help! A+++++"
Amy Cuevas
July 18, 2025
"Mark Jonas' and his office personnel are wonderful, helpful, and family friendly. They check up with us once a year to make sure our policies are up-to-date, as well as making adjustments (if needed) helping us save money."
"Thank you Amy! Always enjoy talking with you and Jason. We're here when you need us!"
Brandon Lovell
July 11, 2025
"Dawn is amazing and is always quick to reply when I have questions or concerns."
"Thank you Brandon! Dawn does a wonderful job. We are all here whenever you need us. Thanks!"
Sheila Dungan
June 30, 2025
"Mark Jonas is a great State Farm agent. Dawn is incredible 🙌 I had my first accident and Dawn walked me through the process. She is kind and understanding ✨️. She took a lot of the stress off of me. Ashley is also incredible 😍. If you're looking for a great State Farm agent and staff in Crown Point, Indiana I highly recommend Mark Jonas and his staff!"
"Sheila - Thank you from the bottom of our hearts for your incredibly kind and thoughtful review! We are truly grateful for your trust in Mark, Dawn, Ashley, and our entire team. It means the world to us to know that Dawn’s compassion and guidance helped ease the stress during your first accident, and that Ashley’s support made a positive difference as well. Your recommendation means so much, and we’re honored to be your State Farm team here in Crown Point. Please know we’re always here for you whenever you need us!"
steve s
June 22, 2025
"Drew Deyoung is very knowledgeable about all insurance policies and was able align all my policies to fit my needs. He provided quick and friendly correspondance and was always available to assist me. I recommend Drew Deyoung to everyone."
"Thank you for the fantastic review, Steve! We're so glad to hear that Drew was able to align your insurance policies perfectly—kind of like a puzzle, but with fewer pieces and no missing corners! If you ever need assistance again, just know that Drew is always on standby, ready to save the day (or at least your insurance premiums). We appreciate your recommendation and look forward to working with you again!"
jim russell
June 14, 2025
"Pleasure to deal with Mark, he explained all my insurance questions which helped me come to an easy decision on what policy best suits are needs. Thank you Mark"
"Thank you so much for your kind words, Jim! Thrilled to hear that we were able to assist you and provide the clarity you needed regarding your insurance options. Just like classic muscle cars, which require the right care and attention to perform their best, we believe that finding the right insurance policy is key to protecting what you value most. We are dedicated to ensuring our clients make informed decisions, and it’s wonderful to know we succeeded in your case. If you have any more questions in the future or need further assistance, especially if you’re looking to add a car to the collection, please don’t hesitate to reach out. We appreciate your business!"
D R
June 12, 2025
"Very great experience with the team."
"Thank you so much for the 5-star review. We really appreciate it!"
Sean Emily Sullenger
June 12, 2025
"We have all of our insurance needs taken care of through Gerald Roberts; Home, Auto, Life. He takes great care of us and is always trying to find us the best price. It’s nice because we are also able to text his State Farm line if we don’t have time to call but don’t want to forget about a question we have. He’s super responsive and makes everything easy."
"Thank you for your wonderful review! We're thrilled to hear that Gerald has been able to take care of all your insurance needs—home, auto, and life. It sounds like he’s become your insurance superhero! 🦸♂️ We’re glad he’s always on the lookout for the best prices, and it's fantastic that our texting option makes it easy for you to reach out. After all, who wants to risk forgetting an important question while waiting on hold? If you ever need anything, don’t hesitate to reach out. We’re here to help (and we promise not to put you on hold)!"
Laura Roberts
June 12, 2025
"Gerald provides excellent support and expertise on policies!"
"Thank you so much for your kind words! We're thrilled to hear that Gerald was able to provide you with excellent support and expertise. We strive to offer the best service possible, and it's wonderful to know that we met your expectations. If you have any more questions or need further assistance, feel free to reach out anytime!"
Emari Semaj
June 11, 2025
"Drew from State Farm was probably one of the most transparent salesman I’ve had the pleasure of working with. Granted we all wish we could get something for nothing but he saved me $100 a month and gave me more services than what I previously had with progressive! Please keep him on the staff and I hope this review helps him get to better places but at the very least I want to say thank you Drew!"
"Thank you so much, Emari, for taking the time to share your experience! We're thrilled to hear that Drew provided you with such transparent service and helped you save money while offering you even more benefits. We’re proud to have him on our team, and your kind words will surely motivate him to continue doing great work. If you have any further questions or need assistance, please don’t hesitate to reach out. We appreciate your business and your support!"
James bilow
June 10, 2025
"Spoke with Dawn, very professional and helpful."
"Thank you, Jim. Appreciate the shout out for Dawn!"
Joyce Vetaw
June 10, 2025
"Mr.Jonas was very nice and professional.He was so patient with me when I didn't understand something.He stay on the phone with me until I was able to do what I needed to do.I don't really know how you use computers ,so I really appreciated how kind and patient with me"
"Thank you for sharing your experience, Joyce! We’re thrilled to hear that Mr. Jonas provided you with such excellent support. His patience and professionalism are truly commendable—he deserves a medal for his phone endurance! We’re glad he could help you navigate the process. If you have any more questions or need further assistance, feel free to reach out. We promise to keep the phone lines open and the patience flowing!"