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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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IrishMudd LLC

March 3, 2026

5  out of  5
rating by IrishMudd LLC
"Great to work with!"
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Juan Flores

February 27, 2026

5  out of  5
rating by Juan Flores
"What great teams State Farm has in place throughout its organization. In particular Dawn who is at the local office of Mark Jonas located in Crown Point. Recently our son who lives in Indianapolis needed help in an emergency situation. State Farm teams immediately went to work to assist and lead the support that was needed. Across they teams of adjusters, claims and agents. They made a smooth and significant impact to provide top quality service. My wife and I thank them."
We responded:
"Thank you for the input, Juan! We are always here and always working hard. So glad to hear how happy you and Sue are!!"
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Gary Haggard

February 26, 2026

5  out of  5
rating by Gary Haggard
"Mya was great!! Simple and easy to work with. Recommend her to everyone"
We responded:
"Thank you, Gary!!! Mya is pretty amazing!!"
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Noah Cook

February 24, 2026

5  out of  5
rating by Noah Cook
"Representative was very nice and helpful. She was able to get everything done in a quick and efficient manner."
We responded:
"Thank you for the great feedback, Noah! We’re so glad to hear Mya was helpful and made the process quick and easy. We appreciate you choosing us for your vehicle insurance! "
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Juan Flores

February 23, 2026

5  out of  5
rating by Juan Flores
"They have gone above and beyond assisting me through policy clarification and changes from a recent car accident to buying a used car. Grateful that they even helped via text outside of work hours, which was a surprise since I expected to hear back during normal business hours."
We responded:
"Thank you, Juan, for sharing your experience. It's great to hear that our team was able to assist you with policy clarification and changes, even outside of regular hours. We're here to support you whenever you need us. "
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Deana McGrath

February 20, 2026

5  out of  5
rating by Deana McGrath
"I just called to inquire how to switch offices and I spoke to Dawn. She is wonderful, I was in such an awful mood because of my last agent and Dawn was so helpful and just very nice. Very knowledgeable and pleasant to talk to. I think I’m gonna be very happy here."
We responded:
"Thank you, Deana, for sharing your experience with us. We're glad to hear that Dawn was able to assist you and make your day a bit brighter. We look forward to continuing to support you with your insurance needs. "
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Kim Rumph

February 17, 2026

5  out of  5
rating by Kim Rumph
"Dawn is professional & pleasant to work with!"
We responded:
"Thank you, Kim, for your feedback! We're glad to hear that Dawn made your experience a positive one. Your support means a lot to us. "
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Steve Griffin

February 12, 2026

5  out of  5
rating by Steve Griffin
"Great place to work with everyone i have talked to about home and auto insurance has been so kind and made the switch from over priced company so easy I highly recommend this company"
We responded:
"Thank you for sharing your experience! We’re so glad our team could make your switch to affordable home and auto insurance smooth and easy. Your recommendation means a lot to us!"
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Ailton Mulin Junior

February 11, 2026

5  out of  5
rating by Ailton Mulin Junior
"Mya was awesome! Glad she reached out and was very helpful answering all questions I had. Super happy with making the switch to State Farm. Got an awesome deal that was way cheaper I thought I was going to get. Really recommend! Thanks for everything"
We responded:
"Thank you, Ailton, for sharing your experience! We're glad Mya could assist you and that you're happy with your decision to switch to State Farm. We appreciate your recommendation and are here for any future needs. "
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John Kendziorski

February 7, 2026

5  out of  5
rating by John Kendziorski
"I had insurance with another company and they were all races so I went to State farm here with the Jones insurance and got a better rate than the other company I had. I only had the minimum coverage and I needed more they said it would be more money so I went to State farm and they give me full coverage and a better rate the experience with the company I'm with now but State farm is great and personnel or understanding and thoughtful and gave me the insurance that I needed for the vehicle I purchased thank you for your cooperation and guidance I will stay with you guys. Thank you for all your hospitality in your church needs that I needed I would definitely recommend people come to you for insurance of any kind."
We responded:
"Thank you John for the thorough review of Mark Jonas State Farm. We are different from the others and especially the 1-800 companies that are only interested in making any kind of sale. We take the time to assess your situation and provide options that suit you best for today."
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Veronica Paredes

February 6, 2026

5  out of  5
rating by Veronica Paredes
"Since transferring to this agent, my experience has been nothing but wonderful. They truly go above and beyond and are always available whenever I need help. Thank you!!"
We responded:
"So happy that all has been wonderful, Veronica! We are always here whenever you need us."
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Julia Wright

February 6, 2026

5  out of  5
rating by Julia Wright
"They are very helpful. I'm a new customer, but they made the switch easy and stress free. They are much cheaper then my previous company."
We responded:
"Thank you for the great review! We’re so glad to hear your switch was easy and stress-free. Helping our customers find the right coverage at a great value is always our goal. We appreciate you choosing us!"
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Cheri Cece

February 6, 2026

5  out of  5
rating by Cheri Cece
"Maya was very helpful, courteous and thorough. Answered all my questions."
We responded:
"Thank you for your feedback! Maya is great at making sure everything is clearly explained, and we’re happy to hear you had a positive experience. We appreciate your business!"
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Carlos R Negron Vega

February 4, 2026

5  out of  5
rating by Carlos R Negron Vega
"Dawn from state farm is the best of the best, I will highly recommend it to anyone out there, state farm has the best customer service all around, they got the best quote anyone can give you out there, I will say from day one, that Dawn the sale representative being taking care of me and I couldn't ask for better, im so happy to be a state farm policy holder, thank you so much state farm and especially to my sell representative Dawn. 5 ⭐️⭐️⭐️⭐️⭐️."
We responded:
"Thank you Carlos! Always a pleasure to be here for you over the last several years!"
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Ashley Vargas

February 1, 2026

5  out of  5
rating by Ashley Vargas
"I have just recently switched to this agent and I couldn’t be happier! The whole office, including Mark himself, are very responsive and quick to assist!"
We responded:
"Welcome to our SF family, Ashley! So happy to have you!"
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Eli Miranda

February 1, 2026

5  out of  5
rating by Eli Miranda
"I walked in and dawn made everything so easy and simple she laid out all my options on the table and helped me pick what was best for me she suggested to join my grandparents policy so I wouldn’t be paying so much because I had a brand new car insurance would of been pretty high but dawn helped me and explained everything to every detail and I walked out with full coverage on my insurance at a very great price. My grandparents have been working with her for years and recommend her to me and now I see why THANKS DAWN !!"
We responded:
"We want everyone to know their options and do what’s best for them. Thanks Eli for sharing such a wonderful review of your experience with Dawn and with Mark Jonas State Farm!"
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Sasha Stepanovich

January 31, 2026

5  out of  5
rating by Sasha Stepanovich
"I called expecting this to be an hour long thing which I always dread. Dawn made this so super simple and fast, I had new coverage in less than 30 minutes. She was SO helpful and helped the process go seamlessly."
We responded:
"Wow! Thanks for the awesome review Sasha! We are thorough while we are efficient. Glad you had such a great experience with Dawn! Welcome to Mark Jonas State Farm!"
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Erica Treadway

January 30, 2026

5  out of  5
rating by Erica Treadway
"State Farm helped us save on our monthly auto insurance bill by nearly half. They were also helpful with the transition and any questions we had were answered in a timely manner"
We responded:
"Thank you, Erica, for sharing your experience! It's great to hear that we could help you save on your auto insurance and make the transition smooth. If you have any more questions, feel free to reach out anytime. "
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Stephanie Bowers

January 21, 2026

5  out of  5
rating by Stephanie Bowers
"simple and easy! best experience i’ve had! mya answered all my questions"
We responded:
"Thank you for sharing your experience with Mya and my office!! Awesome to hear about your best experience, Stephanie!!"
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Aztec Gaming

January 20, 2026

5  out of  5
rating by Aztec Gaming
"Gerald as always been a big help from when I was switching policies or coming back he’s definitely a guy you can count on"
We responded:
"Thank you, Aztec Gaming, for your feedback! It's great to hear that Gerald has been a reliable support for you through policy changes. We appreciate your trust in us. "
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Michael Struebing

January 13, 2026

5  out of  5
rating by Michael Struebing
"Best agent ever."
We responded:
"Thank you, Michael, for calling us the best agent ever. Your feedback means a lot to us, and we're glad to have you as part of our community. "
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Marie Contreras

December 22, 2025

5  out of  5
rating by Marie Contreras
"Mya Bravo did a really good job with explaining and helping me out with my car insurance."
We responded:
"Thank you, Marie! So happy to hear how well your experience with Mya was!"
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Nora Blevins

December 10, 2025

5  out of  5
rating by Nora Blevins
"I love state farm especially Dawn she is such a help every time I call she is very dedicated to helping always she deserves a raise lol 😆 Thank you"
We responded:
"Thank you for the nice review and the 5-stars, Nora! We are here whenever you need us!"
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Ted Soy

November 27, 2025

5  out of  5
rating by Ted Soy
"Very happy with State Farm. Dawn is not only efficient, prompt and friendly, but she can get most tasks accomplished without the customer ever having to make a trip into the office. They offer fair and reasonable prices for home and auto. Great company."
We responded:
"Thanks for the great review on Dawn and the 5-stars, Ted! We strive to make it as easy and convenient as possible!"
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Abbey Szoldatits

November 26, 2025

5  out of  5
rating by Abbey Szoldatits
"Ashley was amazing when setting up my policy! She was helpful and patient!"
We responded:
"Thank you for the 5-star review Abbey! Happy to hear how well the process went with Ashley getting your policy set up."