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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Gail Lucchesi

September 25, 2023

5  out of  5 rating by Gail Lucchesi
"Very nice helpful people that work there"

Rachel Marks

September 22, 2023

5  out of  5 rating by Rachel Marks
"The Mark Jonas State Farm office is great to work with. They are always available and take care of my needs in a very prompt and professional manner!"

Alma Pena

September 19, 2023

5  out of  5 rating by Alma Pena
"I moved from IL to Indiana and Dawn (CP location) made the transition stress free, answered all my questions and concerns and I got my new ID cards instantly. Thank you SF!"

Kal A

August 10, 2023

5  out of  5 rating by Kal A
"Mark is personable, kind, and works to be accessible and responsive to all kinds of client issues. He goes the extra step to ensure you are taken care of and understand what steps need to be taken. Additionally, the office dogs are perfect and earn five stars all on their own."

J Math

August 8, 2023

5  out of  5 rating by J Math
"I needed to navigate switching insurance and Joseph helped me bundle my home and auto to save money, great agency!"

Crystal Hicks

July 28, 2023

5  out of  5 rating by Crystal Hicks
"Joseph Tracy was very helpful with my auto and renters policy! Very happy with the service!"

Whitney Siewin

July 28, 2023

5  out of  5 rating by Whitney Siewin
"Joe did an amazing job helping me with my renter's insurance!"

Tyler Beal

July 23, 2023

5  out of  5 rating by Tyler Beal
"Joe was very kind and thorough. He helped me with everything I needed while changing my auto policy."

Angelica Zepeda

July 20, 2023

5  out of  5 rating by Angelica Zepeda
"Joe was awesome! He helped me with my renters policy and answered all of my questions pleasantly."

zeus in

July 9, 2023

5  out of  5 rating by zeus in
"Dawn has gone out of her way multiple times to make sure that my insurance needs have been met. Best service ever!"

Delorean Buckner

June 2, 2023

5  out of  5 rating by Delorean Buckner
"Very friendly and fast with the quotes. Definitely recommend. I got a call back when they said. It felt like we knew each other"

Ricardo Guerra

May 25, 2023

5  out of  5 rating by Ricardo Guerra
"People complain about insurance all the time and I can understand why that is. But if you had a agent like the one I have it wouldn't be an issue. My compliments to Jennifer for what she does. She really does make you feel secure in knowing you have the right insurance company. Thank you!"

Steve Moore

May 8, 2023

5  out of  5 rating by Steve Moore
"Jennifer was amazing. Everything went a lot easier than I thought it would. Highly recommended."

Owen Hardy

May 5, 2023

5  out of  5 rating by Owen Hardy
"Several family members and I have policies through Mark and he is always responsive, thorough, and more than happy to answer my questions. I would highly recommend him to anyone looking for insurance, and his service is top-notch. Thanks, Mark!"

Jason Schutt

May 3, 2023

5  out of  5 rating by Jason Schutt
"Very friendly and helped me navigate multiple policies during college."

Melissa Freeman

April 12, 2023

5  out of  5 rating by Melissa Freeman
"Jennifer Baisley was very helpful in finding the right coverage for me. Very professional and friendly staff."

Micah McManus

April 2, 2023

5  out of  5 rating by Micah McManus
"Mark Jonas’ team of agents are on top of things. They don’t t hesitate to get you a quote or make sure you coverage is up to your needs."

Raquel Michniewicz

March 29, 2023

5  out of  5 rating by Raquel Michniewicz
"Amazing customer service, prompt, and helpful. Jennifer is always there we we need her. We would recommend them to anyone!"

Jeff Mehal

March 21, 2023

5  out of  5 rating by Jeff Mehal
"Great agency. Jennifer was very professional and made it easy to switch my homeowners and auto. Great rates!"

Jerry Koontz, Jr

March 18, 2023

5  out of  5 rating by Jerry Koontz, Jr
"The best insurance agent out there, they go above and beyond."

Debbie Green

March 15, 2023

5  out of  5 rating by Debbie Green
"Mark has been very helpful in processing a claim for me in the past. I would recommend Mark and his staff!"

Will

March 9, 2023

5  out of  5 rating by Will
"Jennifer is knowledgeable and quick to respond! 5 start service"

Misty Ruiz

March 9, 2023

5  out of  5 rating by Misty Ruiz
"Great customer service by Jennifer Baisley, she is always so kind and helpful. She always does whatever she can to get you the best deal and rate . I never have to wait . And the dogs are just too cute and they add that special family feeling to the business."

Lourdes Alvarez

March 7, 2023

5  out of  5 rating by Lourdes Alvarez
"Great service! Great customer attention. Any questions I had they answered. Keep up the great work!!👏 Plus SAVED US $$$"

DIANE WAGNER

March 7, 2023

4  out of  5 rating by DIANE WAGNER
"Very knowledgeable and helpful. They were able to save me a lot of money on my insurance."