State Farm® Insurance Agent Mark Jonas
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Melissa McCarty
June 3, 2026
"Love Mark Jonas State Farm office!!"
"Awww thank you Melissa!! We strive to be "that office" and we are so happy to hear that we are "that office" for you!!"
James Hemminger
June 1, 2026
"Mark is the example all other agents should strive for. Extremely friendly, professional, and overall a breeze to work with! I'm glad that I chose him over someone else. 5 stars, easily."
"Thank you, James! I truly appreciate your kind words and your trust in our office. It was a pleasure working with you, and I am grateful you chose us for your insurance needs. We're always here to help whenever you need us. Thanks again for the 5-star review!"
Leila DeRolf
May 31, 2026
"Dawn at State Farm was incredibly helpful throughout the process of getting my car insurance. She was knowledgeable, patient, and took the time to answer all of my questions. She made everything simple and stress-free, and I felt confident I was getting the coverage that was right for me. I really appreciate his excellent customer service and would highly recommend working with her!!💓💓"
"Thank you, Leila, for sharing your experience with Dawn at our agency. It's great to hear that she was able to assist you with your car insurance needs and make the process stress-free. We appreciate your recommendation and look forward to serving you in the future!"
Robert Daniels
May 27, 2026
"Everyone I've dealt with here has been great! No need to shop elsewhere. Nice to be able to speak to someone in person."
"Thank you, Robert, for your feedback! We're glad to hear that our team has made your experience enjoyable and that you value the personal touch we offer. If you need anything else, feel free to reach out."
Toni B.
May 24, 2026
"The Mark Jonas-State Farm Insurance company provides efficient and friendly services. Dawn is very personable and ensures your coverage meets your families needs. Thank you State Farm!"
"Thank you so much, Toni! We truly appreciate your kind words and your 5-Star review. Dawn works hard to make sure every customer feels informed and taken care of, so your feedback means a lot to our team. Thanks for trusting us with your insurance needs. "
eeramo
May 13, 2026
"Very informative, polite, and professional. I am a proud customer."
"Thank you for your 5-star feedback! We're glad to hear that you found our service informative and professional. Your support as a proud customer means a lot to us. "
Tori Harrington
May 12, 2026
"Dawn was very helpful with my Customer Service questions and handled everything in a kind, professional manner!!"
"Thank you, Tori, for your feedback! We're glad to hear that Dawn was able to assist you with your customer service questions in such a professional manner. We appreciate your support!"
Victoria Hardin
May 11, 2026
"Dawn has been so helpful in getting information and insurance on the fly! Very communicative and calls me back with any information or concerns I’ve had. I highly recommend them!"
"Thank you, Victoria, for sharing your experience with Dawn! It's great to hear that she has been so helpful and communicative in addressing your needs. We appreciate your recommendation."
Crystal
May 9, 2026
"I had a car crash in march and State Farm was so quick to help me out!! Dawn stepped to the plate while mark was out, and I’ve never felt so safe to know that I was really being covered and they asked the right questions. I even cried. Still after everything, they still have my back!!"
"Thank you Crystal - Always here to help and get you where you need to be!!!"
Debra Daisy
May 6, 2026
"The “VERY BEST CUSTOMER SERVICE “!!!"
"Thank you so much, Debra! I love to hear this because we work very hard at giving everyone this experience. Your life insurance was an incredibly wise and thoughtful decision for your family!"
Daniel slagle
May 4, 2026
"they helped me a lot very quick and easy sign up and affordable rates as well. would definitely recommend"
"Daniel, thank you for sharing your experience! We're glad to hear that the sign-up process was quick and easy for you, and that you found our rates affordable. Your recommendation means a lot to us."
Jason B
April 27, 2026
"Handled my recent claim flawlessly. Great communication, and the company they referred me to for repairs were easy to work with and did an excellent job."
"Thank you so much for your kind words, Jason! We're thrilled your claim was handled so smoothly—no drama, just good karma. And we’re glad our repair partner made the process easy and did an excellent job. If you ever need us again, we promise to bring the same flawless service!"
Lisa Prince
April 19, 2026
"Mark Jonas and Dawn at State Farm has been very knowledgeable and helpful when filing a claim."
"Than you Lisa! It isn’t a perfect world and we do our best to help you through it!!"
JPGikas
April 9, 2026
"Staff is always responsive and there to help!"
"Thank you Jason!"
Gregg Smith
March 29, 2026
"Dawn was very informative and helped us every step of the way to add a new car to our existing policy."
"Thank you, Gregg, for sharing your experience. It's great to hear that Dawn was able to assist you with adding a new car to your policy. We appreciate your feedback and support."
Kerry Gehrke
March 24, 2026
"Great person to deal with an she always breaks down what coverage is better an why you should think about it. She is one who trys to keep you for the long term and not just a quick policy."
"Thank you Kerry! We are in it for the long haul...building relationships. You should know who you are working with and that we are working for you. Really appreciate the 5-stars!!"
Jackie
March 22, 2026
"Dawn was very detailed and patient with me. The entire process for my car and rental insurance went smoothly!"
"Happy to hear how smooth your car and rental insurance went, Jackie! Thanks for the 5-stars!"
Amber Burgess
March 10, 2026
"Did a really great job and thank you for accepting me back"
"Thank you, Amber, for your kind words and for choosing to return to us. We're glad to have you back and to assist with your insurance needs. If you have any questions or need further assistance, feel free to reach out."
IrishMudd LLC
March 3, 2026
"Great to work with!"
"Thank you for the great feedback! It's always a pleasure to work with you. If you need anything else, feel free to reach out."
Juan Flores
February 27, 2026
"What great teams State Farm has in place throughout its organization. In particular Dawn who is at the local office of Mark Jonas located in Crown Point. Recently our son who lives in Indianapolis needed help in an emergency situation. State Farm teams immediately went to work to assist and lead the support that was needed. Across they teams of adjusters, claims and agents. They made a smooth and significant impact to provide top quality service. My wife and I thank them."
"Thank you for the input, Juan! We are always here and always working hard. So glad to hear how happy you and Sue are!!"
Gary Haggard
February 26, 2026
"Mya was great!! Simple and easy to work with. Recommend her to everyone"
"Thank you, Gary!!! Mya is pretty amazing!!"
Noah Cook
February 24, 2026
"Representative was very nice and helpful. She was able to get everything done in a quick and efficient manner."
"Thank you for the great feedback, Noah! We’re so glad to hear Mya was helpful and made the process quick and easy. We appreciate you choosing us for your vehicle insurance! "
Juan Flores
February 23, 2026
"They have gone above and beyond assisting me through policy clarification and changes from a recent car accident to buying a used car. Grateful that they even helped via text outside of work hours, which was a surprise since I expected to hear back during normal business hours."
"Thank you, Juan, for sharing your experience. It's great to hear that our team was able to assist you with policy clarification and changes, even outside of regular hours. We're here to support you whenever you need us. "
Deana McGrath
February 20, 2026
"I just called to inquire how to switch offices and I spoke to Dawn. She is wonderful, I was in such an awful mood because of my last agent and Dawn was so helpful and just very nice. Very knowledgeable and pleasant to talk to. I think I’m gonna be very happy here."
"Thank you, Deana, for sharing your experience with us. We're glad to hear that Dawn was able to assist you and make your day a bit brighter. We look forward to continuing to support you with your insurance needs. "
Kim Rumph
February 17, 2026
"Dawn is professional & pleasant to work with!"
"Thank you, Kim, for your feedback! We're glad to hear that Dawn made your experience a positive one. Your support means a lot to us. "