Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ted Soy

Ted Soy

November 27, 2025

5  out of  5
rating by Ted Soy
"Very happy with State Farm. Dawn is not only efficient, prompt and friendly, but she can get most tasks accomplished without the customer ever having to make a trip into the office. They offer fair and reasonable prices for home and auto. Great company."
Profile photo of Abbey Baltudis

Abbey Baltudis

November 26, 2025

5  out of  5
rating by Abbey Baltudis
"Ashley was amazing when setting up my policy! She was helpful and patient!"
Profile photo of Joel A

Joel A

November 21, 2025

5  out of  5
rating by Joel A
"Switched insurances due to rates at current provider. Called for a quote and Dawn made it very easy and was able to save a substantial amount each year. Highly recommend!"
We responded:
"So happy Dawn made it easy and getting lower rate makes it all that much better! Thanks for the 5-stars, Joel. Looking forward to a long relationship!"
Profile photo of Carolyn Reaganmunday

Carolyn Reaganmunday

November 19, 2025

5  out of  5
rating by Carolyn Reaganmunday
"Got me the best deal on Home and auto insurance. He didn’t waste any time and handled everything I needed right away. ,very good service."
We responded:
"So happy we could help you, Carolyn! Quality and efficiency is the name of the game. Thank you!"
Profile photo of kevin hendricks

kevin hendricks

November 12, 2025

5  out of  5
rating by kevin hendricks
"Very professional and cheaper"
We responded:
"Thanks for the review and 5 stars, Kevin! Professional and affordable...best of both worlds!"
Profile photo of Jessica Frey

Jessica Frey

October 30, 2025

5  out of  5
rating by Jessica Frey
"Spoke to Ashley today from Mark Jona’s office. 10/10 customer service. Extremely friendly and knowledgeable. All my questions were answered by the end of the call. I felt like such a valued customer."
We responded:
"Thank you so much for your kind words, Jessica! We're thrilled to hear that Ashley provided you with excellent customer service and made you feel valued. We appreciate your feedback and look forward to assisting you again in the future!"
Profile photo of Chuck Wirtz

Chuck Wirtz

October 13, 2025

5  out of  5
rating by Chuck Wirtz
"Dawn Taylor is a great Agent....helped when I needed some quick actions and answers and is very responsive."
We responded:
"Thank you so much for the shoutout, Chuck! Dawn’s like a superhero—ready to leap into action with quick answers and lightning-fast responses. We’ll make sure she keeps her cape handy for next time! If you need anything else, just give us a call—no Bat-Signal required!"
Profile photo of sage rodriguez

sage rodriguez

October 8, 2025

5  out of  5
rating by sage rodriguez
"gerald is incredible!! he always gets me the cheapest rates, he makes everything fast and easy, explains things simply- just overall amazinngg"
We responded:
"So glad to hear that you’ve shared with others about your great experience with us! Thank you Sage!"
Profile photo of Jesse Cantu

Jesse Cantu

October 8, 2025

5  out of  5
rating by Jesse Cantu
"Gerald Robert’s was Extremely helpful and walked me through everything and explained all that i didn’t understand amazing and extremely helpful worker!"
We responded:
"Jesse - so glad to hear about your great experience with my office and with Gerald. We are here when ever you need us!"
Profile photo of Wanda

Wanda

October 8, 2025

5  out of  5
rating by Wanda
"Good morning…..I’m sharing my experience of purchasing auto and renters insurance from State Farm with and very kind, experienced, informed and knowledgeable young professional. He went above and beyond to provide me with everything that I needed and to assure me that my pricing was within my budget. He was also very patient and understanding with me as well. It’s was truly a honor and a pleasure working with Gerald."
We responded:
"Wanda - thank you so much for the glowing review regarding your experience with my office and with Gerald. We are here anytime you need us to help you along. "
Profile photo of Kendra Morris

Kendra Morris

September 29, 2025

5  out of  5
rating by Kendra Morris
"I had such a great experience working with Dawn Taylor. She went above and beyond to make sure I fully understood my coverage options and found a policy that fit both my needs and my budget. The process was smooth, quick, and stress-free thanks to their professionalism and friendly approach. Anytime I had a question, they were easy to reach and always gave clear, helpful answers. I feel confident knowing my car insurance is in such good hands. Highly recommend Dawn Taylor to anyone looking for excellent service and peace of mind!"
We responded:
"Thank you so much for your heartfelt review, Kendra! We're delighted to hear that Dawn went above and beyond to ensure you understood your coverage and found the perfect policy for your needs and budget. Providing a smooth, stress-free experience with clear communication is our top priority. We truly appreciate your recommendation and are grateful to have you as part of our State Farm family!"
Profile photo of Cesar Torres

Cesar Torres

September 29, 2025

5  out of  5
rating by Cesar Torres
"Dawn is always there to help with all my insurance needs, she makes sure I have the proper coverage. Sometimes I’m busy at work and she even communicates with me through text."
We responded:
"Thank you, Cesar, for sharing your experience! We're so glad to hear that Dawn provides you with excellent support and keeps you properly covered. It's great that she can accommodate your busy schedule with convenient communication. We appreciate your trust and look forward to continuing to assist you!"
Profile photo of Christine Anderson

Christine Anderson

September 28, 2025

5  out of  5
rating by Christine Anderson
"Mark Jonas State Farm has helped us through our move to the local area and then a car accident. I would absolutely recommend them to other people!"
We responded:
"Thank you for your wonderful recommendation! We're glad we could support you through your move and the car accident. Mark Jonas and the entire State Farm team truly appreciate your trust and are here for you whenever you need us."
Profile photo of Debra Daisy

Debra Daisy

September 28, 2025

5  out of  5
rating by Debra Daisy
"Excellent customer service, pocket friendly!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you enjoyed our customer service and found our prices pocket-friendly. We look forward to serving you again soon!"
Profile photo of Bismaille Lerisse

Bismaille Lerisse

August 26, 2025

5  out of  5
rating by Bismaille Lerisse
"Very professional and friendly"
We responded:
"Thank you, Bismaille, for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Profile photo of Rachael Blankenbaker

Rachael Blankenbaker

August 20, 2025

5  out of  5
rating by Rachael Blankenbaker
"He was very polite very nice and help me through every inch of my policy I'm excited to be with such a company because of him"
We responded:
"And we are excited to have you, Rachael. Welcome to the Mark Jonas Agency! We are always a click or call away."
Profile photo of bryanguy721

bryanguy721

August 20, 2025

5  out of  5
rating by bryanguy721
"After suffering through the research of your commercial online insurance companies, I found that State Farm, particularly the Crown point branch Gerald himself, made my insurance purchase much easier and I’m way happier"
We responded:
"We do things very differently here. Upfront, honest and easy leading to the best value available. Very happy that we could help you out! Thank you for the 5-stars and great review!"
Profile photo of Mary Depel

Mary Depel

August 6, 2025

5  out of  5
rating by Mary Depel
"Great service & very helpful"
We responded:
"Thank you for the 5-star review Mary! Always enjoy talking with you and Trent!"
Profile photo of brent barker

brent barker

August 1, 2025

5  out of  5
rating by brent barker
"Great people with great customer service even after hours. Glad we switched to State farm especially this office A+++++"
We responded:
"Brent - Thank you so much for your kind words and for choosing our office for your insurance needs! We're thrilled to hear that our team provided excellent service, even after hours. Your satisfaction means a lot to us, and we're proud to have you as part of the State Farm family. If you ever need anything, we're here to help! A+++++"
Profile photo of Amy Cuevas

Amy Cuevas

July 18, 2025

5  out of  5
rating by Amy Cuevas
"Mark Jonas' and his office personnel are wonderful, helpful, and family friendly. They check up with us once a year to make sure our policies are up-to-date, as well as making adjustments (if needed) helping us save money."
We responded:
"Thank you Amy! Always enjoy talking with you and Jason. We're here when you need us!"
Profile photo of Brandon Lovell

Brandon Lovell

July 11, 2025

5  out of  5
rating by Brandon Lovell
"Dawn is amazing and is always quick to reply when I have questions or concerns."
We responded:
"Thank you Brandon! Dawn does a wonderful job. We are all here whenever you need us. Thanks!"
Profile photo of Sheila Dungan

Sheila Dungan

June 30, 2025

5  out of  5
rating by Sheila Dungan
"Mark Jonas is a great State Farm agent. Dawn is incredible 🙌 I had my first accident and Dawn walked me through the process. She is kind and understanding ✨️. She took a lot of the stress off of me. Ashley is also incredible 😍. If you're looking for a great State Farm agent and staff in Crown Point, Indiana I highly recommend Mark Jonas and his staff!"
We responded:
"Sheila - Thank you from the bottom of our hearts for your incredibly kind and thoughtful review! We are truly grateful for your trust in Mark, Dawn, Ashley, and our entire team. It means the world to us to know that Dawn’s compassion and guidance helped ease the stress during your first accident, and that Ashley’s support made a positive difference as well. Your recommendation means so much, and we’re honored to be your State Farm team here in Crown Point. Please know we’re always here for you whenever you need us!"
Profile photo of steve s

steve s

June 22, 2025

5  out of  5
rating by steve s
"Drew Deyoung is very knowledgeable about all insurance policies and was able align all my policies to fit my needs. He provided quick and friendly correspondance and was always available to assist me. I recommend Drew Deyoung to everyone."
We responded:
"Thank you for the fantastic review, Steve! We're so glad to hear that Drew was able to align your insurance policies perfectly—kind of like a puzzle, but with fewer pieces and no missing corners! If you ever need assistance again, just know that Drew is always on standby, ready to save the day (or at least your insurance premiums). We appreciate your recommendation and look forward to working with you again!"
Profile photo of jim russell

jim russell

June 14, 2025

5  out of  5
rating by jim russell
"Pleasure to deal with Mark, he explained all my insurance questions which helped me come to an easy decision on what policy best suits are needs. Thank you Mark"
We responded:
"Thank you so much for your kind words, Jim! Thrilled to hear that we were able to assist you and provide the clarity you needed regarding your insurance options. Just like classic muscle cars, which require the right care and attention to perform their best, we believe that finding the right insurance policy is key to protecting what you value most. We are dedicated to ensuring our clients make informed decisions, and it’s wonderful to know we succeeded in your case. If you have any more questions in the future or need further assistance, especially if you’re looking to add a car to the collection, please don’t hesitate to reach out. We appreciate your business!"
Profile photo of D R

D R

June 12, 2025

5  out of  5
rating by D R
"Very great experience with the team."
We responded:
"Thank you so much for the 5-star review. We really appreciate it!"