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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sheila Dungan

June 30, 2025

5  out of  5
rating by Sheila Dungan
"Mark Jonas is a great State Farm agent. Dawn is incredible 🙌 I had my first accident and Dawn walked me through the process. She is kind and understanding ✨️. She took a lot of the stress off of me. Ashley is also incredible 😍. If you're looking for a great State Farm agent and staff in Crown Point, Indiana I highly recommend Mark Jonas and his staff!"
We responded:
"Sheila - Thank you from the bottom of our hearts for your incredibly kind and thoughtful review! We are truly grateful for your trust in Mark, Dawn, Ashley, and our entire team. It means the world to us to know that Dawn’s compassion and guidance helped ease the stress during your first accident, and that Ashley’s support made a positive difference as well. Your recommendation means so much, and we’re honored to be your State Farm team here in Crown Point. Please know we’re always here for you whenever you need us!"
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steve s

June 22, 2025

5  out of  5
rating by steve s
"Drew Deyoung is very knowledgeable about all insurance policies and was able align all my policies to fit my needs. He provided quick and friendly correspondance and was always available to assist me. I recommend Drew Deyoung to everyone."
We responded:
"Thank you for the fantastic review, Steve! We're so glad to hear that Drew was able to align your insurance policies perfectly—kind of like a puzzle, but with fewer pieces and no missing corners! If you ever need assistance again, just know that Drew is always on standby, ready to save the day (or at least your insurance premiums). We appreciate your recommendation and look forward to working with you again!"
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jim russell

June 14, 2025

5  out of  5
rating by jim russell
"Pleasure to deal with Mark, he explained all my insurance questions which helped me come to an easy decision on what policy best suits are needs. Thank you Mark"
We responded:
"Thank you so much for your kind words, Jim! Thrilled to hear that we were able to assist you and provide the clarity you needed regarding your insurance options. Just like classic muscle cars, which require the right care and attention to perform their best, we believe that finding the right insurance policy is key to protecting what you value most. We are dedicated to ensuring our clients make informed decisions, and it’s wonderful to know we succeeded in your case. If you have any more questions in the future or need further assistance, especially if you’re looking to add a car to the collection, please don’t hesitate to reach out. We appreciate your business!"
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D R

June 12, 2025

5  out of  5
rating by D R
"Very great experience with the team."
We responded:
"Thank you so much for the 5-star review. We really appreciate it!"
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Sean Emily Sullenger

June 12, 2025

5  out of  5
rating by Sean Emily Sullenger
"We have all of our insurance needs taken care of through Gerald Roberts; Home, Auto, Life. He takes great care of us and is always trying to find us the best price. It’s nice because we are also able to text his State Farm line if we don’t have time to call but don’t want to forget about a question we have. He’s super responsive and makes everything easy."
We responded:
"Thank you for your wonderful review! We're thrilled to hear that Gerald has been able to take care of all your insurance needs—home, auto, and life. It sounds like he’s become your insurance superhero! 🦸‍♂️ We’re glad he’s always on the lookout for the best prices, and it's fantastic that our texting option makes it easy for you to reach out. After all, who wants to risk forgetting an important question while waiting on hold? If you ever need anything, don’t hesitate to reach out. We’re here to help (and we promise not to put you on hold)!"
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Laura Roberts

June 12, 2025

5  out of  5
rating by Laura Roberts
"Gerald provides excellent support and expertise on policies!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Gerald was able to provide you with excellent support and expertise. We strive to offer the best service possible, and it's wonderful to know that we met your expectations. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Emari Semaj

June 11, 2025

5  out of  5
rating by Emari Semaj
"Drew from State Farm was probably one of the most transparent salesman I’ve had the pleasure of working with. Granted we all wish we could get something for nothing but he saved me $100 a month and gave me more services than what I previously had with progressive! Please keep him on the staff and I hope this review helps him get to better places but at the very least I want to say thank you Drew!"
We responded:
"Thank you so much, Emari, for taking the time to share your experience! We're thrilled to hear that Drew provided you with such transparent service and helped you save money while offering you even more benefits. We’re proud to have him on our team, and your kind words will surely motivate him to continue doing great work. If you have any further questions or need assistance, please don’t hesitate to reach out. We appreciate your business and your support!"
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James bilow

June 10, 2025

5  out of  5
rating by James bilow
"Spoke with Dawn, very professional and helpful."
We responded:
"Thank you, Jim. Appreciate the shout out for Dawn!"
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Joyce Vetaw

June 10, 2025

5  out of  5
rating by Joyce Vetaw
"Mr.Jonas was very nice and professional.He was so patient with me when I didn't understand something.He stay on the phone with me until I was able to do what I needed to do.I don't really know how you use computers ,so I really appreciated how kind and patient with me"
We responded:
"Thank you for sharing your experience, Joyce! We’re thrilled to hear that Mr. Jonas provided you with such excellent support. His patience and professionalism are truly commendable—he deserves a medal for his phone endurance! We’re glad he could help you navigate the process. If you have any more questions or need further assistance, feel free to reach out. We promise to keep the phone lines open and the patience flowing!"
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jazmine jimenez

June 5, 2025

5  out of  5
rating by jazmine jimenez
"Dawn is the best she helped me within minutes to solve an issue."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Dawn was able to assist you quickly and effectively. Our team strives to provide excellent service, and it’s always rewarding to receive such positive feedback. If you need any further assistance, don’t hesitate to reach out. Have a great day!"
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Daniella Luikey

May 23, 2025

5  out of  5
rating by Daniella Luikey
"Always a seamless experience with them! I have been dealing with this office for 3 years and never had a single problem."
We responded:
"Thank you so much for your kind words, Daniella! We’re thrilled to hear that you’ve had a seamless experience with us over the past three years and are letting others know as well. Your satisfaction is our top priority, and we appreciate your continued trust in our team. If you ever need anything, don’t hesitate to reach out!"
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Donald Winsley

May 21, 2025

5  out of  5
rating by Donald Winsley
"Saved us half on our vehicle's and house insurance"
We responded:
"Wow, half off? What a tremendous deal! 🚀 Thanks for trusting us to help you save some serious cash—now you can use those savings for more important things, like snacks, a pet llama🦙or maybe a moose 😂"
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Rani Yanes

May 13, 2025

5  out of  5
rating by Rani Yanes
"Gerald was extremely knowledgeable and helpful. Was very transparent and explained everything along with answering any questions I had. Beyond satisfied with the service! Gerald where have you been my whole life?!?!"
We responded:
"Thank you so much, Rani, for your wonderful review! We’re thrilled to hear that Gerald provided you with such a positive experience. His knowledge and transparency are truly invaluable—it's like he has a secret superpower for answering questions! We’re just glad he decided to share it with you! We appreciate your kind words and look forward to serving you again in the future. Who knows, maybe we’ll keep Gerald on speed dial for you!"
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Antonia Cannady

May 12, 2025

5  out of  5
rating by Antonia Cannady
"Everyone agent I have spoke with has been kind and helpful. Everyone has great active listening skills. Dawn Taylor really put my mind at easy and answered all of my questions."
We responded:
"Thank you for your fantastic review, Antonia! We're thrilled to hear that our agents, especially Dawn, were able to put your mind at ease—it's a skill we like to call "professional mind-soothing." If we could bottle that magic, we’d probably sell it as a calming tea! We're here whenever you need us, ready to listen and help—just like a good friend who never interrupts!"
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Shannon Newkirk

April 22, 2025

5  out of  5
rating by Shannon Newkirk
"This was such a seamless and easy experience, getting a new auto policy with this agency. Drew was very friendly, helpful, and knowledgeable. He was able to get me the specific different coverages that I was in need of, as well as getting me in a bundled policy with my homeowners insurance, that’s saving me even more money. Very happy with my experience with this agency, especially with Drew and his outstanding customer service and support. Highly recommend this agency!"
We responded:
"Shannon - Thank you so much for the glowing review! We're thrilled to hear that your experience was as smooth as a freshly waxed car on a Sunday drive. Drew's been practicing his friendliness, helpfulness, and knowledge in front of the mirror every morning, and it sounds like it's finally paying off! We're glad we could bundle up your auto and homeowners insurance like a cozy sweater, and save you some money in the process. After all, who doesn't love a good bundle deal? Your high recommendation means a lot to us. We'll be sure to keep Drew well-fed with compliments and coffee to maintain his outstanding customer service skills! Drive safe and stay bundled."
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kevin durham

April 19, 2025

5  out of  5
rating by kevin durham
"This office has worked with me since I’ve been a client. Communication is easy & handle my needs very week."
We responded:
"Thank you Kevin! Communication is key to a great relationship. We look forward to keeping our relationship going for a very long time!"
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Ann Guzman

April 15, 2025

5  out of  5
rating by Ann Guzman
"Always helpful and kind !"
We responded:
"Thank you for your kind words! We're thrilled to hear that you've had such a positive experience. We strive to be as helpful and kind as possible, and your feedback makes our day! 😊"
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melissa DA

April 15, 2025

5  out of  5
rating by melissa DA
"Dawn is the best agent! Truly never had better insurance. The price is affordable and great coverage. Dawn always takes the time to listen and gives wonderful advice. Whenever I’m in need of help she is always quick to answer. I appreciate her hard work!"
We responded:
"Gotham is safe, thanks to our very own Dark Knight of insurance—Dawn! 🦇 With unbeatable coverage and prices that even Bruce Wayne would approve of, she's always ready to swoop in and save the day. Thank you for recognizing her hard work and dedication. Having insurance isn't the same as having State Farm! "
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Rick Oncale

April 11, 2025

5  out of  5
rating by Rick Oncale
"Excellent, efficient and friendly. Had everything I needed and more"
We responded:
"Thank you so much Rick! This pretty much sums up what we strive for everyday! Anytime you need us we are a click, call or stop away. "
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Jean VanderMeer

April 4, 2025

5  out of  5
rating by Jean VanderMeer
"I had a wonderful experience with Drew for my auto and condo insurance. I recently moved from Wisconsin to Indiana and the ease of changing my insurance needs with State Farm was a breeze."
We responded:
"Welcome to Indiana and Mark Jonas State Farm!! Thanks for the kind words, Jean! Glad your experience with Drew was a breeze!! Anytime you need us we are a click, call or drive away. "
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Nick Bennett

March 27, 2025

5  out of  5
rating by Nick Bennett
"My agent Gerald offered me rates that were significantly lower than Allstate and got me signed up for home and auto in less than half an hour! Thanks again!"
We responded:
"Glad you shared your positive experience with our office. Better rates, better coverage and better service!! Thank you for the 5-star review!"
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luscious P

March 14, 2025

5  out of  5
rating by luscious P
"I had prompt service and a better rate than my last insurance provider."
We responded:
"Attentive to your needs and a great rate. That is what we like to hear!"
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Trent Groves

March 7, 2025

5  out of  5
rating by Trent Groves
"I normally don't like talking to strangers on the phone, but talking with Drew was more like talking to a friend and thus made the experience more comfortable for me. He was also helpful and professional and was able to answer my questions in a timely manner. Thank you Drew and Mark for making getting insurance easy."
We responded:
"Thank you so much for your kind words, Trent! We're thrilled to hear that your experience with Drew was both friendly and professional. We understand that talking on the phone can be daunting, and we're glad Drew made you feel comfortable. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Thanks again for trusting Mark Jonas State Farm!"
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Max Tratar

March 4, 2025

5  out of  5
rating by Max Tratar
"Dawn is great to work with!"
We responded:
"Max - thanks for the 5-star review! Dawn is an asset for the agency and all that work with her. We’re here for whatever you need. "
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Jeffrey Abenante

March 1, 2025

5  out of  5
rating by Jeffrey Abenante
"Drew DeYoung is awesome! He was so helpful at getting my car insurance sorted out, telling me about ways to save money, and bundle with my home insurance. Such a pleasure to work with!"
We responded:
"Thank you Jeff for the 5-star review! The right coverage at the best available price produces the best value. Glad Drew was informative and easy to work with. For whatever you need, we are just a call, click or walk-in away!"