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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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luscious P

March 14, 2025

5  out of  5
rating by luscious P
"I had prompt service and a better rate than my last insurance provider."
We responded:
"Attentive to your needs and a great rate. That is what we like to hear!"
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Trent Groves

March 7, 2025

5  out of  5
rating by Trent Groves
"I normally don't like talking to strangers on the phone, but talking with Drew was more like talking to a friend and thus made the experience more comfortable for me. He was also helpful and professional and was able to answer my questions in a timely manner. Thank you Drew and Mark for making getting insurance easy."
We responded:
"Thank you so much for your kind words, Trent! We're thrilled to hear that your experience with Drew was both friendly and professional. We understand that talking on the phone can be daunting, and we're glad Drew made you feel comfortable. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Thanks again for trusting Mark Jonas State Farm!"
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Max Tratar

March 4, 2025

5  out of  5
rating by Max Tratar
"Dawn is great to work with!"
We responded:
"Max - thanks for the 5-star review! Dawn is an asset for the agency and all that work with her. We’re here for whatever you need. "
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Jeffrey Abenante

March 1, 2025

5  out of  5
rating by Jeffrey Abenante
"Drew DeYoung is awesome! He was so helpful at getting my car insurance sorted out, telling me about ways to save money, and bundle with my home insurance. Such a pleasure to work with!"
We responded:
"Thank you Jeff for the 5-star review! The right coverage at the best available price produces the best value. Glad Drew was informative and easy to work with. For whatever you need, we are just a call, click or walk-in away!"
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Ashley Hayes

February 26, 2025

5  out of  5
rating by Ashley Hayes
"Dawn was awesome!"
We responded:
"Thank you Ashley! We're thrilled to hear that Dawn provided you with such excellent service. Your support and trust is appreciated!"
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Barbara Intihar

February 25, 2025

5  out of  5
rating by Barbara Intihar
"Dawn is amazingly helpful !! Always feel good and well informed after talking with her !"
We responded:
"Thank you so much, Barbara, for your wonderful feedback! We’re thrilled to hear that Dawn has been so helpful and that you feel informed and supported after your conversations with her. She truly cares about her clients and goes the extra mile to ensure everyone has a positive experience. We are so happy you were referred to our office and hope you are, too! If you ever need anything else, don’t hesitate to reach out!"
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Stacy Wieners

February 25, 2025

5  out of  5
rating by Stacy Wieners
"I spoke with Gerald on the phone and he was so helpful! I didn’t really understand the different insurance policies, but Gerald is very knowledgeable and explained everything so that I could understand what I was paying for."
We responded:
"Thank you for sharing your experience, Stacy! We're delighted to hear that Gerald was able to help clarify the different insurance policies for you. His knowledge and ability to communicate complex information in an understandable way truly make a difference. If you have any more questions or need further assistance, feel free to reach out. We’re here to support you!"
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Erin Ferraro

February 25, 2025

5  out of  5
rating by Erin Ferraro
"Gerald is the best! Go see him for all your insurance needs!"
We responded:
"Thank you Erin for your enthusiastic recommendation! We're so glad to hear that you had a great experience with Gerald. He truly goes above and beyond for his clients, and we appreciate you taking the time to share your thoughts. If you or anyone you know needs assistance with insurance, we’re here to help!"
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Audrey Roberts

February 25, 2025

5  out of  5
rating by Audrey Roberts
"Gerald helped me find an great insurance plan with everything I was looking for!"
We responded:
"Thank you Audrey! Glad to hear that Gerald was able to get everything taken care of that you were looking for. Let us know how ever we can help in the future."
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Bart Krupa

February 25, 2025

5  out of  5
rating by Bart Krupa
"State Farm Insurance offers a wide range of policies, and my experience was greatly enhanced by Gerald Roberts. He took the time to thoroughly explain each policy, ensuring I understood my coverage options and could make informed decisions. His clear and patient approach made navigating insurance much less daunting. I felt confident that I had the right coverage for my needs, thanks to Gerald's expertise."
We responded:
"Thank you so much for your kind words, Bart! We're thrilled to hear that Gerald was able to provide you with such a positive experience and that you felt confident in your insurance choices. We strive to make the insurance process as clear and manageable as possible, and it’s great to know that Gerald's expertise made a difference for you. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your feedback!"
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EHAB HAMED

February 24, 2025

5  out of  5
rating by EHAB HAMED
"Gerald was very helpful, highly recommended very good prices and good coverage"
We responded:
"Thank you for reviewing our State Farm office, Ehab! We’re thrilled to know you had a positive experience with Gerald. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Tyler Maciejewski

February 22, 2025

5  out of  5
rating by Tyler Maciejewski
"Drew couldn’t have been more helpful if he tried!"
We responded:
"Thanks for the kind words Tyler! Drew really puts forth 110% in every single interaction. "
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Lorraine Wilson

February 21, 2025

5  out of  5
rating by Lorraine Wilson
"Extremely professional. Very personable and very prompt on getting back to you. dawn is the representative I usually deal with and she is so upbeat and helpful. Just love her."
We responded:
"First - Congratulations on the new wheels!! Second - Thanks for the awesome review, Lorraine!! Dawn truly embodies the heart and soul of taking care of people’s needs day in and day out. It’s called service and it’s superior at your Good Neighbor agent, Mark Jonas State Farm."
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Lisa Prince

February 21, 2025

5  out of  5
rating by Lisa Prince
"Dawn at State Farm has been very knowledgeable and helpful when filing a claim"
We responded:
"Than you Lisa! It isn’t a perfect world and we do our best to help you through it!!"
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Tony Phelps

February 20, 2025

5  out of  5
rating by Tony Phelps
"I am so thankful to have such a great team of professionals at my State Farm branch. They are extremely knowledgeable and friendly. I have been a State Farm customer for over 45 years. This particular office has been amongst the best. I have personally done most of my business with Dawn. She is awesome in every way. Hopefully State Farm knows how lucky they are to have her. Tony"
We responded:
"Tony - Thank you so much for your kind words! We truly appreciate your loyalty as a State Farm customer for OVER 45 YEARS!! It’s wonderful to hear that you’ve had such a positive experience with our team, especially with Dawn. We’re proud to have her as part of our office, and your feedback reaffirms the hard work and dedication she puts into serving our clients. We look forward to continuing to serve you!"
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Pat Irish

February 18, 2025

5  out of  5
rating by Pat Irish
"Jennifer was a big help going through our policies and finding what works best for you us. Great service for auto insurance and home insurance. Thanks"
We responded:
"Thank you Pat. Jennifer and I appreciate your comments. We work hard to help folks review their policies and finding what is best for them!"
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Jeanne Shriver

February 18, 2025

5  out of  5
rating by Jeanne Shriver
"Dawn is very helpful and kind. I truly appreciate all your help!"
We responded:
"We appreciate your review, Jeanne! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Cynthia Kats

February 17, 2025

5  out of  5
rating by Cynthia Kats
"I am thankful John saved me a lot of money on my home and auto insurance from State Farm. I love the Mark Jonas State Farm in Crown Point, IN"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that John was able to help you save on your home and auto insurance. Our team at Mark Jonas State Farm is dedicated to providing excellent service and finding the best solutions for our clients. We appreciate your support and look forward to serving you in the future!"
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sarah misiunas

February 14, 2025

5  out of  5
rating by sarah misiunas
"I had the chance to work with Drew at State Farm, and honestly, he was awesome. Super friendly and knew his stuff, taking the time to walk me through all my auto insurance options. I really appreciated how quickly he got back to me whenever I had questions. It’s not every day you find someone who genuinely wants to help, and Drew made everything easy. Highly recommend working with him!"
We responded:
"Wow Sarah! Thanks for the awesome review! So glad Drew was so helpful. You’re right, it’s not everyday you get this kind of service unless it’s at Mark Jonas State Farm! Thank you! Let us know anytime we can help!"
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Heidi Wagner

February 12, 2025

5  out of  5
rating by Heidi Wagner
"It’s been over 12 years since I initially started my State Farm policy with another agent and recently switched over to Mark as he had helped me in a desperate time when my original agent was not available. We reviewed the policy and enhanced it to protect our needs we didn’t realize we missed. Highly recommend."
We responded:
"Thank you so much for your thoughtful review, Heidi! I am very happy that we were able to assist you during a crucial time and that you & Ed found value in reviewing and enhancing your policy. It's our priority to ensure our clients are well-protected and informed about their options. We appreciate your recommendation and look forward to continuing to serve you for many years to come! If you have any questions or need further assistance, don’t hesitate to reach out."
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Colin N

February 12, 2025

5  out of  5
rating by Colin N
"Great people, always super helpful, thanks Dawn!"
We responded:
"Thank you so much for your kind words, Colin! We're thrilled to hear that you had a positive experience with our team. Dawn will be especially glad to know she made a difference. If you need anything else, feel free to reach out. We look forward to talking with you again soon! "
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D Mac

February 12, 2025

5  out of  5
rating by D Mac
"Was able to pay my bill over the phone and got setup with the state farm app. Dawn was very nice, helpful, and professional. Great customer service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Cathlena Reynoso

February 4, 2025

5  out of  5
rating by Cathlena Reynoso
"My experience at Mark Jonas State Farm was phenomenal! Special thanks to John Konrady for being so generous with his time and simply being so kind. He answered any questions and any more questions to be sure I understood. Thank you is an understatement and from the other reviews I have read it seems to me that the whole team here is amazing! Will surely recommend."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that your experience at Mark Jonas State Farm was phenomenal. John Konrady truly embodies our commitment to providing exceptional service, and we’re glad he was able to assist you so thoroughly. Your kind words about our team mean a lot to us, and we appreciate your recommendation. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Thank you again for choosing us!"
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L G

February 3, 2025

5  out of  5
rating by L G
"Drew Deyoung and Mark Jonas were helpful, personable and quick to respond to a simple web form inquiry from a potential new customer. They quickly understood my situation, provided desired suggestions and answers to questions about combining my home insurance, a new auto and another existing policy. They were able to increase my coverage while significantly reducing the premiums I had been paying elsewhere. Five star service, in my opinion."
We responded:
"It was an absolute pleasure talking with you today, Larry. Thank you for the opportunity and for not just listening but being engaged with all the questions so there was a better understanding of your needs so we could properly protect you and your assets. Whenever you need us, we are here!"
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Emalie Fredrickson

February 2, 2025

5  out of  5
rating by Emalie Fredrickson
"I was looking for help with new insurance for my home and auto and Dawn was so helpful! Very glad to be a new customer and she was so great with helping me understand everything i needed."
We responded:
"Thank you Emalie! So thrilled Dawn was able to help you with your home and auto insurance. Glad you were referred to us and are now part of our office and took the time to share your experience!"