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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


March 9, 2023

5  out of  5 rating by Will
"Jennifer is knowledgeable and quick to respond! 5 start service"

Misty Ruiz

March 9, 2023

5  out of  5 rating by Misty Ruiz
"Great customer service by Jennifer Baisley, she is always so kind and helpful. She always does whatever she can to get you the best deal and rate . I never have to wait . And the dogs are just too cute and they add that special family feeling to the business."

Lourdes Alvarez

March 7, 2023

5  out of  5 rating by Lourdes Alvarez
"Great service! Great customer attention. Any questions I had they answered. Keep up the great work!!👏 Plus SAVED US $$$"


March 7, 2023

4  out of  5 rating by DIANE WAGNER
"Very knowledgeable and helpful. They were able to save me a lot of money on my insurance."

Destiny Ruiz

March 7, 2023

5  out of  5 rating by Destiny Ruiz
"Very helpful and understanding with any situation going on! Jennifer is an amazing employee who is very quick to respond to me and always has my best interest in mind !"

Dave DeLor

March 3, 2023

5  out of  5 rating by Dave DeLor
"I was one day late to pay my policy and Dawn said there was a grace period and she was able to take my info over the phone to make the payment which was a great help to me."

DC Williams

March 1, 2023

5  out of  5 rating by DC Williams
"My experience here has always been positive. Dawn on Mark’s staff goes above and beyond in order to make sure you will receive the best possible discount available. I can truly say the staff at this office have treated me better than any other auto insurance I’ve had before. I have double the coverage for a fraction of the price. I wholeheartedly recommend them to anyone in the area"


February 27, 2023

5  out of  5 rating by JPGikas
"Staff is always responsive and there to help!"

Ivana Doneski

February 21, 2023

5  out of  5 rating by Ivana Doneski
"Amazing insurance company everyone there is wonderful ."

Cheryl Mclaughlin

February 21, 2023

5  out of  5 rating by Cheryl Mclaughlin
"Met with mark. Very helpful."

Courtney Murbarger

February 3, 2023

5  out of  5 rating by Courtney Murbarger
"Very helpful"

Susan Abear

January 22, 2023

1  out of  5 rating by Susan Abear
"I cancelled my home insurance on 8/8/22 due to my selling the house. I never received my refund (almost $500) and had a ridiculously difficult time trying to speak with Mark Jonas on the phone (he didn't return my calls). After 5 months of trying I finally went over his head to State Farm in Bloomington. I got my refund in short order. Would definitely steer people away from this office."

Becoming Nobody Alex Momcilovic

January 2, 2023

5  out of  5 rating by Becoming Nobody Alex Momcilovic
"Mark Jonas State Farm is always able to help and responds quickly to my needs. They are super helpful. It's really nice having a local insurance group that knows you personally. Is familiar with everything you have going on and even responds promptly to text messages! Best insurance group I have ever had! They've helped me with multiple homes, cars and accidents."

Brandon Blake

December 10, 2022

5  out of  5 rating by Brandon Blake
"Highly recommend."

Jerry Argy

October 31, 2022

5  out of  5 rating by Jerry Argy
"Dawn was very nice and helpful. I love and insurance agent that is not pushy and she was definitely laid back. She saved my husband and I $34 a month. Yeah!"

Ferris Archie

October 28, 2022

5  out of  5 rating by Ferris Archie
"Great office excellent staff! Thank you guys definitely recommended."

Michael Roche

October 26, 2022

5  out of  5 rating by Michael Roche
"Jennifer was as nice as can be and helped me to select the insurances that fit my needs!! Thanks, Jen!!!!"

Chris Wingenroth

August 29, 2022

5  out of  5 rating by Chris Wingenroth
"The team at Mark Jonas is very responsive to questions and claims. Highly recommend."

Tony Sulewski

August 6, 2022

5  out of  5 rating by Tony Sulewski
"I've been a State Farm customer for many years. While I don't need to change policy information often, I found myself needing to make a few updates the last few weeks. Working with Jennifer at Mark's office made my insurance updates easy. She helped me setup what I needed, and found additional ways to help us save money. Exactly what true customer service should be."

Keith Fisher

July 7, 2022

5  out of  5 rating by Keith Fisher
"As always very helpful and considerate pleasure to do business with always helps me through every step"

Brandon Nyte

June 24, 2022

5  out of  5 rating by Brandon Nyte
"Mark Jonas and his team has been assisting me and my family for several years now. Working with them has always been a joy and effortless. If I ever had questions, the ladies on staff would diligently work to answer them and get back to me promptly. Whenever my vehicles were disabled, they were there to help me, and even follow up to see if the situation was resolved and if I was alright. Mark has worked with me on more than one occasion to get me good deals on my insurance, to help me save money. I am extremely happy with what I pay a month on my multi-vehicle/house plan."

Hal Darnell

April 13, 2022

5  out of  5 rating by Hal Darnell
"Service and relatability second to none. Rapport that is built over time honestly is like calling a family member if you have a question or need. Highly recommend their professionalism!! Great at communicating & dependable at being timely with responses."

K Balfanz

March 30, 2022

5  out of  5 rating by K Balfanz
"Love State Farm with Mark Jonas! Great guy with a fantastic staff!! Personal friendly treatment everytime!!"

Sherry Olenik

March 29, 2022

5  out of  5 rating by Sherry Olenik
"Dawn is amazing and was quick to respond to help me out!"

Cheryl Lynn Rogers Osborne

March 29, 2022

5  out of  5 rating by Cheryl Lynn Rogers Osborne
"Dawn is always looking out for my best interest and what is the best fit for my insurance needs!"