State Farm® Insurance Agent Mark Jonas
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nick Bennett
March 27, 2025
5
out of
5
rating by Nick Bennett
"My agent Gerald offered me rates that were significantly lower than Allstate and got me signed up for home and auto in less than half an hour! Thanks again!"
We responded:
"Glad you shared your positive experience with our office. Better rates, better coverage and better service!! Thank you for the 5-star review!"
Max Tratar
March 4, 2025
5
out of
5
rating by Max Tratar
"Dawn is great to work with!"
We responded:
"Max - thanks for the 5-star review! Dawn is an asset for the agency and all that work with her. We’re here for whatever you need. "
Jeffrey Abenante
March 1, 2025
5
out of
5
rating by Jeffrey Abenante
"Drew DeYoung is awesome! He was so helpful at getting my car insurance sorted out, telling me about ways to save money, and bundle with my home insurance. Such a pleasure to work with!"
We responded:
"Thank you Jeff for the 5-star review! The right coverage at the best available price produces the best value. Glad Drew was informative and easy to work with. For whatever you need, we are just a call, click or walk-in away!"
Barbara Intihar
February 25, 2025
5
out of
5
rating by Barbara Intihar
"Dawn is amazingly helpful !! Always feel good and well informed after talking with her !"
We responded:
"Thank you so much, Barbara, for your wonderful feedback! We’re thrilled to hear that Dawn has been so helpful and that you feel informed and supported after your conversations with her. She truly cares about her clients and goes the extra mile to ensure everyone has a positive experience. We are so happy you were referred to our office and hope you are, too! If you ever need anything else, don’t hesitate to reach out!"
Erin Ferraro
February 25, 2025
5
out of
5
rating by Erin Ferraro
"Gerald is the best! Go see him for all your insurance needs!"
We responded:
"Thank you Erin for your enthusiastic recommendation! We're so glad to hear that you had a great experience with Gerald. He truly goes above and beyond for his clients, and we appreciate you taking the time to share your thoughts. If you or anyone you know needs assistance with insurance, we’re here to help!"
Bart Krupa
February 25, 2025
5
out of
5
rating by Bart Krupa
"State Farm Insurance offers a wide range of policies, and my experience was greatly enhanced by Gerald Roberts. He took the time to thoroughly explain each policy, ensuring I understood my coverage options and could make informed decisions. His clear and patient approach made navigating insurance much less daunting. I felt confident that I had the right coverage for my needs, thanks to Gerald's expertise."
We responded:
"Thank you so much for your kind words, Bart! We're thrilled to hear that Gerald was able to provide you with such a positive experience and that you felt confident in your insurance choices. We strive to make the insurance process as clear and manageable as possible, and it’s great to know that Gerald's expertise made a difference for you. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your feedback!"
Lorraine Wilson
February 21, 2025
5
out of
5
rating by Lorraine Wilson
"Extremely professional. Very personable and very prompt on getting back to you. dawn is the representative I usually deal with and she is so upbeat and helpful. Just love her."
We responded:
"First - Congratulations on the new wheels!! Second - Thanks for the awesome review, Lorraine!! Dawn truly embodies the heart and soul of taking care of people’s needs day in and day out. It’s called service and it’s superior at your Good Neighbor agent, Mark Jonas State Farm."
Tony Phelps
February 20, 2025
5
out of
5
rating by Tony Phelps
"I am so thankful to have such a great team of professionals at my State Farm branch. They are extremely knowledgeable and friendly. I have been a State Farm customer for over 45 years. This particular office has been amongst the best. I have personally done most of my business with Dawn. She is awesome in every way. Hopefully State Farm knows how lucky they are to have her. Tony"
We responded:
"Tony - Thank you so much for your kind words! We truly appreciate your loyalty as a State Farm customer for OVER 45 YEARS!! It’s wonderful to hear that you’ve had such a positive experience with our team, especially with Dawn. We’re proud to have her as part of our office, and your feedback reaffirms the hard work and dedication she puts into serving our clients. We look forward to continuing to serve you!"
Cynthia Kats
February 17, 2025
5
out of
5
rating by Cynthia Kats
"I am thankful John saved me a lot of money on my home and auto insurance from State Farm. I love the Mark Jonas State Farm in Crown Point, IN"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that John was able to help you save on your home and auto insurance. Our team at Mark Jonas State Farm is dedicated to providing excellent service and finding the best solutions for our clients. We appreciate your support and look forward to serving you in the future!"
Heidi Wagner
February 12, 2025
5
out of
5
rating by Heidi Wagner
"It’s been over 12 years since I initially started my State Farm policy with another agent and recently switched over to Mark as he had helped me in a desperate time when my original agent was not available. We reviewed the policy and enhanced it to protect our needs we didn’t realize we missed. Highly recommend."
We responded:
"Thank you so much for your thoughtful review, Heidi! I am very happy that we were able to assist you during a crucial time and that you & Ed found value in reviewing and enhancing your policy. It's our priority to ensure our clients are well-protected and informed about their options. We appreciate your recommendation and look forward to continuing to serve you for many years to come! If you have any questions or need further assistance, don’t hesitate to reach out."
D Mac
February 12, 2025
5
out of
5
rating by D Mac
"Was able to pay my bill over the phone and got setup with the state farm app. Dawn was very nice, helpful, and professional. Great customer service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
L G
February 3, 2025
5
out of
5
rating by L G
"Drew Deyoung and Mark Jonas were helpful, personable and quick to respond to a simple web form inquiry from a potential new customer. They quickly understood my situation, provided desired suggestions and answers to questions about combining my home insurance, a new auto and another existing policy. They were able to increase my coverage while significantly reducing the premiums I had been paying elsewhere. Five star service, in my opinion."
We responded:
"It was an absolute pleasure talking with you today, Larry. Thank you for the opportunity and for not just listening but being engaged with all the questions so there was a better understanding of your needs so we could properly protect you and your assets. Whenever you need us, we are here!"
